Remote Hearing Care
Professional Hearing Adjustments, Wherever You Are
Hearing care no longer needs to be tied to a clinic visit.
With Remote Hearing Care, your hearing aids can be professionally adjusted from anywhere through your smartphone, so you get the support you need without disrupting your day.
Get Expert Adjustments Without Leaving Home
When your hearing aid is not performing as expected, waiting for an appointment slows everything down. Remote Hearing Care allows your audiologist to assess, adjust, and optimise your device in real time, so you get precise improvements without travel, delays, or guesswork.
Why Remote Hearing Care Matters
Access expert support without travellingResolve issues quickly when performance dropsAdjust settings safely with professional guidanceRevert to previous settings if neededStay supported even when away from a clinicConvenience is part of it. Immediate support is the real value.
Book a Remote Consultation
What Happens During a Remote Hearing Consultation?
What You Can Expect With Remote Hearing Care
Real-time support from anywherePrecise, personalised adjustmentsNo disruption to daily routineSafe and reversible tuning for comfortAs your needs change, adjustments happen instantly — without waiting.
Our Commitment to You
Technology should make hearing care easier, not more complicated.
You get direct access to professional support, combined with reliable tools that ensure your hearing remains clear, consistent, and tailored to your environment wherever you are.
Book a Remote Hearing ConsultationWhy Customers Love Our Solutions
Rachel has been very helpful and patient in explaining the various products after doing a very detailed hearing tests on both ears. Her clear explanation of the shortcomings of my hearing has enabled me to move forward in purchasing the hearing aid. She is very thorough in every level of the process up to the equipment and eventual fitting of the hearing aid. Her pleasant disposition also provides me with the confidence and I am very happy and extremely satisfied with her service.
Excellent experience at Listening Lab with Salle. Besides an updated hearing test, she expertly adjusted my 3 year old Widex hearing aids for peak performance, something 2 different audiologists suboptimized previously in Capetown SA & Washington DC. Outstanding communication skills, knowledge & problem solving ability. 100% Recommend!
Farisha is amazing! I'm a matter of minutes, she diagnosed the problem with my hearing aids, replaced the filters and had me back functioning normally. I recommend her very highly!
I had a great experience at Listening Lab (Sunway Geo). The staff is very friendly, patient, and professional. She took the time to explain everything clearly and made sure I felt comfortable throughout the process. The environment was clean and welcoming, and the service felt very personalized. Highly recommended for anyone looking for reliable hearing care in Subang Jaya.
Just had a hearing test with Ms. Farisha today.
It was an eye-opener for me. Her explanation was crystal clear, and the service rendered was calm and welcoming.
It was an eye-opener for me. Her explanation was crystal clear, and the service rendered was calm and welcoming.
I would recommend Rachel highly for her professional dealing with my elderly frail, impatient 92yo mother. Although she was stretched by us, she remained calm and answered all our questions honestly and without us feeling rushed. She helped us choose the appropriate aid without aggressive salesmanship. She spent time teaching how to use the new aid. My mother remains very happy with her new aid. Thank you, Rachel.
I came to this shop to tune my dad Signia hearing aid which was purchased outside. Unlike other shops, Miss Ho had no problem to accept and did the tuning according to my dad hearing test. The price also very reasonable. I am glad that my dad can hear again and surely we will come again in the future. Thank you.
We had the best service experience at Listening Lab. Ms. Rachel was professional, patient and great at listening to and addressing all our concerns. From start to finish, we were made to feel at ease and she did not pressure us to purchase the hearing aids at any point. Overall, very satisfied with the level of expertise shown by Ms. Rachel and excellent service provided.
I went to Listening Lab yesterday for a hearing assessment, and I’m really glad I did. Joyce assisted me throughout the session, and she was amazing. She is very experienced, gentle, and patient. She explained each step so clearly that I felt completely at ease the entire time.
The hearing test was free, and it turned out to be much simpler and not scary at all. I also learned a lot about my hearing condition thanks to her detailed explanations.
Highly recommend Listening Lab, especially if you’re nervous about getting your hearing checked for the first time!
The hearing test was free, and it turned out to be much simpler and not scary at all. I also learned a lot about my hearing condition thanks to her detailed explanations.
Highly recommend Listening Lab, especially if you’re nervous about getting your hearing checked for the first time!
Brought my father in for a consultation was attended by Mr Harbajan, who is very experienced and skillful with diagnosis and identifying the solution that helps to improve my father's hearing. Very comprehensive explanation of what is going on, and real world testing right outside his shop with a noisy escalator sound to demonstrate the effectiveness of the device. Very patient and no sales pressure at all, focusing on the patient's real needs.
Frequently Asked Questions (FAQ)
Who is eligible for Remote Hearing Care?
Anyone with a Listening Lab-fitted hearing aid linked to the smartphone app can access this service after their initial fitting and activation.
Do I still need to visit a clinic?
The first fitting and activation must be done in-person. After that, all adjustments can be done remotely.
Is it safe to change my hearing aid settings remotely?
Yes. All changes are guided by a professional audiologist and can be approved, adjusted further, or reverted at any time.
What devices are compatible?
Remote Hearing Care works with most modern hearing aids from Listening Lab and requires a smartphone with the corresponding app (available on iOS and Android).
Can multiple adjustments be made in one session?
Absolutely. Your audiologist can make as many fine-tuned adjustments as needed during a session to ensure optimal hearing.