Testimonial

Live Better,
Hear Clearer.

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4.9
845 Google Reviews
KS Lim
KS Lim 5 months ago
Rachel has been very helpful and patient in explaining the various products after doing a very detailed hearing tests on both ears. Her clear explanation of the shortcomings of my hearing has enabled me to move forward in purchasing the hearing aid. She is very thorough in every level of the process up to the equipment and eventual fitting of the hearing aid. Her pleasant disposition also provides me with the confidence and I am very happy and extremely satisfied with her service.
Abbie Kealy
Abbie Kealy 5 months ago
Excellent experience at Listening Lab with Salle. Besides an updated hearing test, she expertly adjusted my 3 year old Widex hearing aids for peak performance, something 2 different audiologists suboptimized previously in Capetown SA & Washington DC. Outstanding communication skills, knowledge & problem solving ability. 100% Recommend!
Randy Miller
Randy Miller 6 months ago
Farisha is amazing! I'm a matter of minutes, she diagnosed the problem with my hearing aids, replaced the filters and had me back functioning normally. I recommend her very highly!
KK Gan
KK Gan 6 months ago
I had a great experience at Listening Lab (Sunway Geo). The staff is very friendly, patient, and professional. She took the time to explain everything clearly and made sure I felt comfortable throughout the process. The environment was clean and welcoming, and the service felt very personalized. Highly recommended for anyone looking for reliable hearing care in Subang Jaya.
ezhar abu bakar
ezhar abu bakar 7 months ago
Just had a hearing test with Ms. Farisha today.
It was an eye-opener for me. Her explanation was crystal clear, and the service rendered was calm and welcoming.
Kee San Kon
Kee San Kon 7 months ago
I would recommend Rachel highly for her professional dealing with my elderly frail, impatient 92yo mother. Although she was stretched by us, she remained calm and answered all our questions honestly and without us feeling rushed. She helped us choose the appropriate aid without aggressive salesmanship. She spent time teaching how to use the new aid. My mother remains very happy with her new aid. Thank you, Rachel.
Mohamad Najib
Mohamad Najib 7 months ago
I came to this shop to tune my dad Signia hearing aid which was purchased outside. Unlike other shops, Miss Ho had no problem to accept and did the tuning according to my dad hearing test. The price also very reasonable. I am glad that my dad can hear again and surely we will come again in the future. Thank you.
Ruby Koay
Ruby Koay 7 months ago
We had the best service experience at Listening Lab. Ms. Rachel was professional, patient and great at listening to and addressing all our concerns. From start to finish, we were made to feel at ease and she did not pressure us to purchase the hearing aids at any point. Overall, very satisfied with the level of expertise shown by Ms. Rachel and excellent service provided.
Jazz Lau
Jazz Lau 7 months ago
I went to Listening Lab yesterday for a hearing assessment, and I’m really glad I did. Joyce assisted me throughout the session, and she was amazing. She is very experienced, gentle, and patient. She explained each step so clearly that I felt completely at ease the entire time.
The hearing test was free, and it turned out to be much simpler and not scary at all. I also learned a lot about my hearing condition thanks to her detailed explanations.
Highly recommend Listening Lab, especially if you’re nervous about getting your hearing checked for the first time!
Andrew Yeow
Andrew Yeow 7 months ago
Brought my father in for a consultation was attended by Mr Harbajan, who is very experienced and skillful with diagnosis and identifying the solution that helps to improve my father's hearing. Very comprehensive explanation of what is going on, and real world testing right outside his shop with a noisy escalator sound to demonstrate the effectiveness of the device. Very patient and no sales pressure at all, focusing on the patient's real needs.
Joe
Joe 8 months ago
It was my first time visiting The Listening Lab at Pavilion, and I was very impressed with the professional service. Miss. Tevaniya conducted the examination thoroughly and explained everything clearly, providing helpful recommendations.

Highly recommended for anyone looking for attentive and professional hearing care!
mizarosnan
mizarosnan 10 months ago
Everyone should have their hearing checked. My recent visit to the audiologist was truly an eye-opener — a wonderful experience that not only lifted my worries but also gave me clarity on how to improve and manage my hearing better. It’s reassuring to know that there are ways to mitigate issues and even make things better. Highly recommend!
C. M. Tan
C. M. Tan 11 months ago
Had a great experience at Listening Lab Sunway Geo with Miss Ho. She was patient, professional, and helped me choose the right hearing aids. I purchased a pair of Signia Silk CIC, which are discreet, small, and very comfortable. The fitting was smooth, and the improvement in my hearing has been amazing. Highly recommend!
Fred Teo
Fred Teo 11 months ago
For the longest time, my spouse has been encouraging me to get a hearing aid which I finally succumbed a few months ago. Oh boy, it was the best decision I made because it is so wonderful to be be able to hear clearly when watching television, engaging in conversations and many, many more. Now, I can't wait to put on the hearing aid as soon as I wake up in the morning. Due to their expertise, Andrew and Miss Ho was instrumental in helping me choose the right hearing device. The first time, I put on the hearing aid, I was so impressed with the device technology. For those of you who are still thinking of getting a hearing aid, I would say... WAIT NO MORE... LIFE IS TOO SHORT IN LACKING PROPER HEARING!

Yesterday, i stopped by Listening Lab to have my hearing aid checked out for the first time since acquiring the device last March. The left hearing aid sound was low and Miss Ho helped me trouble shoot the issue and expertly determined that I had used the wrong tool to clean the unit. She showed me the proper cleaning technique and fix the problem. I was overly impressed with Miss Ho's after sales service. I would not hesitate to do business with Listening Lab again and would strongly recommend this outstanding Hearing Aid company! Keep up the good work Andrew and Miss HO!
Vincent Tan
Vincent Tan 11 months ago
Brought my mom to Listening Lab in Sunway Geo for hearing aid purchase, recommended by my uncle to see Miss Ho. We ended up purchasing a pair of Signia hearing aids, and we’re very satisfied with the outcome. The hearing aids have helped my mom so much, and Miss Ho’s professional advice and fitting made a big difference. Really appreciate her patience, detailed explanations, and great service throughout the process.
simon hooi
simon hooi 1 year ago
After consulting several audiology providers and being dissatisfied with their approach and professionalism, I finally found Listening Lab at The Curve. Audiologist Ms. Farisha provided a very professional and comprehensive hearing test, and I was very impressed. After she patiently illustrated the most suitable hearing aid for me, I decided on the Signia Pure Charge&Go 5 IX.

Over the next few days, I wanted to explore more of the hearing aid's benefits, so I visited the outlet several times. Audiologists Ms. Joyce and Ms. Ho were very attentive and provided professional information and advice.

A month later, at my consultation appointment, Ms. Farisha was again very thorough with questionnaires and advice regarding my progress.

Overall, I am more than happy with Listening Lab at The Curve. If there were more than five stars available, I would certainly click on them.
Wen Wei Siow
Wen Wei Siow 1 year ago
I had an itchy ear recently, so I went to the Listening Lab at the curve. An audiologist named Farisha Suratman checked the inside of my ear. After the examination, she said that my ear was just a little red and swollen, and it was nothing serious. She was very helpful and taught me how to take care of my ears.
Sue Yong
Sue Yong 1 year ago
My father consulted several audiology providers before engaging The Listening Lab Group. His experience was great, from the welcoming reception to the professional and informative hearing test conducted by audiologist Joyce. Like other reviews, the service provided by Joyce was faultless. Her clear explanations of the test procedures and results, along with the practical advice provided, were highly valued. Her skill in making precise hearing aid adjustments tailored to my father's needs was exemplary. My father found Widex Smart RIC hearing aid far more comfortable than the five other brands he previously tried.
Joyce is also a good listener and very understanding. She demonstrates exceptional patience and kindness when interacting with senior citizens. The after-sales service is excellent, and the owner was also kind and flexible. Would highly recommended as first stop if you have any hearing issues.
Having visited many places in Kuala Lumpur and Jakarta for trials, I finally chose Listening Lab because of Ms. Joyce's expertise, patience, and assistance. (A well-known ENT specialist in Kuala Lumpur also recommended this experienced audiologist.) It was very challenging to find audiologists in hearing aid centers in Jakarta, as these centers are usually run by individuals who have not studied audiology. Hearing aid prices are competitive and updated versions are available.
Akira Chua
Akira Chua 2 years ago
I'm truly happy and satisfied my new Hearing Aids. Rachel was an excellent staff. She provided very prompt service and was quick to respond. I really need to use my hearing aids to listen to music. i like to hear the songs that goes Bass! Bass! it makes make me to relax , calm down and feel serene & peaceful.
Rachel was very professional and very approachable to our questions . Hoping she be of service to the Deaf. Keep it up Thank you very much